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Terms of Service

Last updated: 7 July 2026

These Terms of Service (the “Terms”) govern your use of GiftySong, available at giftysong.com (the “Service”), operated by GiftySong (“we”, “us”, “our”). By using the Service or placing an order, you agree to these Terms. If you do not agree, please do not use the Service. You can reach us any time at [email protected].

1. The service

GiftySong creates a personalized song as a gift, based on the details and story you provide. Depending on the option you choose, a free preview may be available before you pay. After payment you receive a full song as a downloadable MP3 and a private, shareable gift page. Different tiers (for example self-service, studio, and premium) involve different levels of preparation and human review, as described at checkout.

2. Who can use the Service

You must be at least 18 years old, or the age of majority in your country, and able to enter into a binding contract. By ordering, you confirm that the information you provide is accurate.

3. Your content and the rights you give us

You keep ownership of the names, story, memories, message, and any materials you submit (“Your Content”). You grant us a limited, worldwide license to use Your Content solely to create, produce, deliver, host, and support your song and gift page.

You confirm that you have the right to share Your Content — including any other person’s name or details you include — and that Your Content is lawful and does not infringe anyone’s rights.

4. Acceptable use

You agree not to submit or request content that is unlawful, hateful, harassing, defamatory, infringing, sexually explicit, deceptive, or that impersonates another person. You agree not to disrupt, copy, scrape, resell, or reverse-engineer the Service. We may refuse, pause, or cancel any order that breaks these rules.

5. Ownership and your license to the song

The song we deliver is licensed to you for personal, non-commercial use — you may play, share, gift, and post it privately. We and our providers retain all other rights in the underlying works and the Service.

Commercial use — including advertising, resale, paid or monetized distribution, broadcast, or public performance for profit — requires our prior written permission.

6. Pricing and payment

Prices are shown at checkout in the stated currency and may change over time. Payments are processed securely by our third-party payment provider (Stripe). We do not receive or store your full card details.

7. Delivery

Delivery is digital: your song and gift page are made available on the private gift page and/or by email. We aim to deliver promptly, but exact timing may vary depending on the option chosen and on our providers, and we do not guarantee a specific delivery time.

8. Refunds and your consumer rights

Where a free preview is offered, you can listen before you pay. Because each song is personalized digital content prepared specifically for you, once the full song is unlocked and delivered the sale is final and any right of cancellation or withdrawal may no longer apply, to the extent permitted by law. Mandatory consumer-protection rights in your country of residence are not affected.

If something is wrong with your order, contact us at [email protected] and we will try to put it right, for example through a revision or, where appropriate, a refund.

9. Results and availability

Every song is unique. Beyond what a preview shows, we cannot guarantee a specific style, exact wording, or any particular emotional reaction. The Service is provided on an “as is” and “as available” basis, and we may update, pause, or discontinue it at any time.

10. Disclaimers

To the fullest extent permitted by law, the Service is provided without warranties of any kind, whether express or implied, except for those that cannot be excluded under applicable law.

11. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to a paid order is limited to the amount you paid for that order. We are not liable for indirect, incidental, or consequential losses. Nothing in these Terms limits any liability that cannot be excluded or limited under applicable law, including certain consumer rights.

12. Indemnity

You agree to cover reasonable claims, losses, and costs arising from Your Content, your misuse of the Service, or your breach of these Terms.

13. Third-party links and services

The Service may rely on or link to third-party services. We are not responsible for the content, policies, or availability of third-party websites or services.

14. Governing law

These Terms are governed by the laws applicable at the place where GiftySong is operated, without prejudice to the mandatory consumer-protection rules of the country where you live.

15. Changes to these Terms

We may update these Terms from time to time. The version in force is the one published on this page, effective from the “last updated” date above. If you continue to use the Service after changes take effect, you accept the updated Terms.

16. Contact

Questions about these Terms? Email us at [email protected].